General business & services
We offer a wide range of courses, serving sectors such as social care, youth work, education, and criminal justice. Our courses include online eLearning, in-person sessions, and consultancy-based services tailored to organisational needs. Members can access exclusive content, events, and networking opportunities.
Yes, we provide flexible training formats, including virtual sessions, in-person workshops at venues across London, Birmingham and Manchester.
We were established in 2024 and have quickly grown into a trusted name in learning and development.
Yes, all of our courses are CPD certified, and are delivered by highly qualified professionals with years of practical experience.
Yes, we specialise in tailoring courses to meet the specific needs of organisations.
We work across multiple sectors, including social care, youth work, criminal justice, education, healthcare, and equity & inclusion. Our clients include local and central government, statutory bodies, voluntary and community organisations, as well as corporate and private sector businesses.
Yes, we can handle large group sessions both virtually and in-person, with options to customise based on group size and objectives.
Currently, we offer training in English but are exploring multilingual options based on demand.
Course structure & delivery
Sessions typically last between 3 hours (half-day) and 6 hours (full-day), depending on the topic and format.
To ensure effective engagement, our in-person sessions are limited to a maximum of 20 participants.
Our virtual sessions can accommodate up to 30 participants while maintaining an interactive learning experience.
Yes, our E-Learning modules are mobile-friendly and accessible on both iOS and Android devices.
You’ll have access for 12 months after purchase unless otherwise stated.
Yes, all participants receive a certificate of completion.
Our virtual sessions are delivered live and are not recorded. However, certain virtual conference events may be recorded and made available to delegates, depending on their membership status.
Technical requirements
A stable internet connection, a computer or tablet, and a web browser are required. Our virtual sessions are delivered via Zoom. While downloading the Zoom app is recommended for ease of access and enhanced features, you can also join sessions directly through your web browser without downloading the app.
Our platform works with all major browsers, including Chrome, Safari, Edge, and Firefox.
No, all sessions and modules are accessible directly via your browser.
Our support team is available in real-time to assist with any issues.
No, however each course has some screenshots to give you an idea of the course content.
Pricing & payment
Pricing varies by course format, with starting rates available on our website.
Yes, discounted packages are available for businesses and groups.
Absolutely. We provide attractive discounts for bulk bookings.
We accept all major credit cards, bank transfers, and PayPal.
Yes, payment plans can be arranged for programs exceeding three months.
For in-person events, our refund policy is as follows:
- Cancellations made at least 14 days before the event date: Eligible for a full refund.
- Cancellations made between 7-13 days before the event date: Eligible for a 50% refund.
- Cancellations made less than 7 days before the event date: No refunds will be issued.
- If the event is cancelled by us due to unforeseen circumstances, you will be offered a full refund or the option to transfer to another available event.
- Refunds will be processed within 7-10 business days using the original payment method.
We do not provide refunds, exchanges or credits for purchased online courses. Please double check your purchase before submitting your order.
Click here to see our Refund and Return Policy.
No, all fees are transparently outlined before purchase.
Booking & scheduling
We recommend booking as early as possible. Early bird discounts are available, and additional discounts apply for subscribed members. You can find more details on our membership packages here.
You can view our cancellation policy within our Refund and Return Policy.
If you are unable to attend a session, you may request to transfer to an alternative date, provided you do so at least 7 days in advance. Approval is subject to availability.
Yes, we accommodate evening and weekend sessions upon request.
You can book through our website or contact our team directly.
Support & resources
Live chat, email, and phone support are available during all sessions
Yes, participants have access to additional resources and follow-up consultations.
Yes, all participants receive comprehensive course materials.
Our support team is always ready to assist.
We aim to resolve all support requests within 48 hours.
Yes, refresher courses are available for most topics.
Assessment & outcomes
Through participant feedback, assessments, and pre- and post-training evaluations.
Yes, self-assessments are included in all E-Learning courses and some in-person events to reinforce learning.
Yes, all participants receive a certificate of achievement upon completing the course and the post-course evaluation.
Yes, employers with a Growth or Enterprise business membership can access progress reports for their employees.
Over 90% of participants report significant improvements post-training.
Location & logistics
We deliver in-person sessions at venues in London, Birmingham and Manchester.
Yes, we offer on-site training nationwide.
Parking availability depends on the individual venue. While some information may be provided in booking confirmation emails, we recommend checking online for the most up-to-date details.
We provide all necessary training equipment.
